Warranties
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At Harmindar Shop, we take pride in the craftsmanship and quality of our decorative jars and vases. This Warranty Policy outlines the terms under which warranties are offered for items purchased directly through our online store.
1. Warranty Coverage
We offer a 1-year limited warranty on most of our decorative products, unless otherwise stated on the product page. This warranty covers:
Manufacturing defects
Material or structural flaws under normal, intended indoor use
Please refer to the individual product listing for any product-specific warranty details or exceptions.
2. Warranty Period
The warranty is valid for 12 months from the original purchase date, as indicated on your order confirmation.
3. How to File a Warranty Claim
If you believe your item qualifies for warranty service, please follow these steps:
Contact Us: Email us at support@harmindarshop.site
Include Details: Share your order number, product name, a clear description of the issue, and any relevant photos or videos
Get Instructions: If your claim is approved, we will provide you with return, replacement, or resolution instructions
4. Warranty Exclusions
Our warranty does not apply in the following cases:
Damage due to improper handling, dropping, or impact
Use of the item outdoors or in environments not suited to the product
Natural wear and cosmetic imperfections not affecting function
Items altered, repaired, or modified without our approval
Products purchased from unauthorized resellers or third-party platforms
5. Limitation of Liability
Harmindar Shop’s liability is strictly limited to the repair or replacement of the defective product. We are not responsible for any incidental, indirect, or consequential damages arising from use or misuse of our products.
6. Additional Notes
Customers are responsible for the cost of return shipping unless the product was received in a defective condition
Warranty replacements are subject to product availability
Warranty claims are typically reviewed and processed within 5–10 business days after we receive the returned item
7. Contact Information
If you have any questions about our Warranty Policy or need assistance, please get in touch with us:
Harmindar Shop
📍 318 E Twohig Ave, San Angelo, TX 76903, USA
📧 support@harmindarshop.site
Phone: +1 661 439 9106